Responsible Gambling

Most people gamble without any issues, but some gradually lose control over their habits. The best way to prevent that is to develop a healthy approach from the start.

• Set a budget before you play. Only use money you can afford to lose. Never gamble with funds intended for rent, bills, or daily expenses;
• Set time limits. It is easy to lose track of time when betting. Use a timer or an alarm and stop when the time is up;
• Take regular breaks. Step away from the screen. Give yourself time to clear your head before you continue;
  Never chase your losses. Losing streaks happen to everyone. Trying to win back lost money almost always makes things worse;
• Avoid gambling when emotional. Stress, anger, loneliness, or alcohol affect your judgment. Wait until you feel calm and focused;
• Treat winnings as a bonus. Over time, the odds favour the operator. Any profit should be seen as luck, not as something you can count on;
• Keep balance in your life. Gambling should not replace hobbies, social activities, or time spent with family and friends.

There are many myths around gambling. Knowing how the odds actually work helps set realistic expectations. Melbet offers both sportsbook and casino products, and each comes with different probabilities and risk levels.

• House edge. Every casino game has a built-in advantage for the operator, expressed as a percentage of total bets placed over time;
• Randomness. All games involve chance. The result of a spin, a card draw, or a match outcome cannot be predicted or controlled;
• Independent outcomes. Each game round or spin stands on its own. Previous results have no effect on what happens next, regardless of how much time or money you have spent;
• Odds and probability. These describe the likelihood of a certain outcome. Even when the numbers look favourable, nothing is guaranteed.

Gambling addiction develops gradually and is not always obvious to the person going through it. Spotting the early signs makes it easier to act before the situation gets serious. Common warning signs include:

• Spending more money or time on betting than originally planned;
• Thinking about gambling during unrelated activities;
• Using betting as a way to cope with stress or negative emotions;
• Hiding gambling habits from family or friends;
• Borrowing money or selling personal items to continue gambling;
• Feeling anxious or irritable when trying to stop;
• Noticing a negative impact on work, studies, or personal relationships;
• Continuing to gamble in an attempt to recover previous losses.

If several of these signs apply to you, it may be time to step back and reconsider your approach.

Melbet provides several built-in tools to help players manage their activity. These can be activated at any time through your account settings.

You can close your Melbet account at any time for any reason. Send a request to customer support via live chat or email. Once closed, you will lose access to your account and will no longer receive bonuses or promotional messages. Any remaining balance will be returned to you through your preferred payment method, subject to standard withdrawal terms. To reopen a closed account, you will need to submit a written request and wait for an internal review before access is restored. Melbet may ask for additional verification before reactivating your account.

Melbet strictly prohibits gambling by anyone under the age of 18. During the registration and KYC process, users must provide a government-issued ID (such as a passport, Aadhaar card, PAN card, or driving licence) that confirms their date of birth. Accounts created by minors will be closed, and no payouts will be made. Tips for parents and guardians:

• Do not leave your device running gambling software unattended;
• Protect betting apps and accounts with a password or biometric lock;
• Keep payment card details and account credentials out of reach of children;
• Do not save passwords on shared devices;
• Use filtering software to block access to gambling websites on devices used by minors.

Several third-party applications can help block access to gambling websites as an extra layer of protection:

• Betblocker;
• Netnanny;
• Gamblock.

Melbet is not responsible for the performance of third-party software.

If you or someone you know is struggling with gambling, professional support is available:

• Gamblers Anonymous (www.gamblersanonymous.org). Peer support groups and meetings worldwide;
• Gambling Therapy ([email protected]). Free online counselling and advice;
• National Council on Problem Gambling. Self-assessment tools, treatment information, and a national helpline;
• GamTalk. Information on helplines, treatment options, and online resources from organisations around the world.

Reaching out for help early makes it much easier to regain control.